Deposit Dana is really a service that permits Users to transfer funds through Bank account and/or cellular phone/smartphone (Send Money) features in DANA application. Additionally it provides User with the opportunity to send money to other DANA users or non-DANA users via chat/messaging and through agents in collaboration with EDIK.

Using the Send Money feature, User may input the recipient’s identity information such as name, date of birth and/or telephone number in respect with his/her identity card, as well as the nominal money to be sent. Moreover, the sender will have to provide a code and/or OTP as well as other security methods determined by EDIK to be able to ensure the authenticity of the recipient’s identity.

By entering the requisite data, User consents and agrees allowing EDIK to access his/her mobile telephony system (phonebook) for the purposes of sending money to other DANA users or non-DANA Users. If User fails to offer EDIK with his/her telecommunications services password or other security mechanism, EDIK will soon be denied the use of User’s telecommunications system and he/she won’t be able to send money utilizing the Send Money feature.

In case of failure or other reason which is why EDIK struggles to send the cash, it’s the responsibility of User to make contact with his/her Bank in the united kingdom of withdrawal and/or Agent for processing. This is done in respect with the Bank’s and/or Agent’s policies on the problem, including however, not restricted to fees for sending money or the withdrawal of a payment instrument.

The balance of DANA balance or card that is stored in DANA may be used for payment of services on the DANA application, or for purchases at Merchant, with due observance of the policies of the issuer of the payment instrument. If the transaction is carried out on the DANA application, EDIK will forward the payment instructions to the issuing party of the relevant payment instrument.

In case a User uses the DANA Balance or even a payment instrument to produce Transactions at Merchant, he/she is obligated to pay for the costs for such transactions at the Merchant’s premises. If he/she does not pay, he/she won’t be entitled for any refunds from the Merchant.

EDIK will inform the Users of any changes in DANA Protection Policy and/or its terms and conditions through communication media. Furthermore, EDIK reserves the proper to improve its DANA Protection Policy and/or its terms of conditions without prior notice.

DANA Protection is a questionnaire of protection given by EDIK to Verified Users against unauthorized transactions in DANA accounts, due to account take over (ATO). For a User to claim DANA Protection, he/she must first follow the procedures and steps set by EDIK.

For more information about DANA Protection, look at the DANA website or DANA application.

Besides the Send Money, Direct Debit and DANA Business Account features, EDIK also offers other features. These features could be activated by the User in respect making use of their preferences and needs. However, these features are not guaranteed to meet up User requirements. Furthermore, EDIK cannot guarantee the accessibility to the services offered in these features. Nevertheless, EDIK will attempt its best to make sure the services can be found and meet User needs.